Questions,
answered.
Ordering, product, nutrition — if it's not here, ask the iVET PETCARE team at any of our 12 clinics, or ping us at hello@petoome.com.
No questions match your search. Try a different word, or ask the iVET PETCARE team directly.
Directly from this site, or at any of our 12 iVET PETCARE clinics across Selangor and the Klang Valley.
We're shipping our first batches now. Join the Petoome list at the bottom of any page and we'll email you the moment stock is allocated to your area.
Yes. We deliver across Peninsular and East Malaysia. Delivery timelines and any surcharges are calculated at checkout based on your postcode.
If your cat refuses a Petoome recipe within 30 days, send the bag back — even if it's open — for a full refund. No paperwork, no questions.
Our recipes are formulated by the iVET PETCARE veterinary team, drawing on what we see in-clinic every day — from nutrition-sensitive kittens to senior cats with kidney or digestion concerns.
Petoome is produced for iVET PETCARE in Malaysia, in a facility that meets our own clinic-grade quality standards. Every batch is traceable.
Our recipes are produced in a JAKIM-certified facility. The halal mark appears on every pack — please check the individual PDP for the certification reference.
Sealed, in a cool dry place. Once opened, reseal the bag (or transfer to an airtight container) and use within the timeframe printed on the pack.
Our range covers every life stage — kitten, adult, and senior. Each recipe is formulated for its stage's specific protein, fat, and micronutrient profile. Check the PDP for the AAFCO statement.
Mix Petoome with your cat's current food over 7–10 days, gradually increasing the ratio. If your cat has a known sensitivity, ask your vet — or ask any iVET PETCARE clinic in person.
Depends on your cat's weight, age, and activity. Every PDP has a feeding guide; the iVET PETCARE team can also calculate it for you at your next visit.
For healthy cats, yes. For cats with diagnosed conditions (kidney, urinary, diabetic, allergic), please consult your vet before switching — and consider pairing Petoome with an iVETSSENTIALS supplement tailored to their plan.